Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
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The guys at CWCC do excellent get the job done!They may have finished our Corvette , sixty three Ranchero resoration and a number of other of our each day motorists.!Only store I would go to or rec…
As I was spending, Joe came in and questioned the Woman within the entrance desk if she had billed me now as well as the lady claimed no. Then he mentioned, "Do not, because as I had been drilling the crack spread." In advance of I even mentioned anything he tells me to Look into it for myself.
The perform was completed immediately And that i am happy with the final results. Nevertheless, I selected to remain inside the ready room and browse when my vehicle was currently being labored on and also the professionalism and customer care is definitely lacking. I could Plainly hear a single agent Talking to a consumer and (certainly only hearing one particular facet in the dialogue) rudely blame them for lack of conversation, stating that it absolutely was their issue mainly because they were not "returning phone calls and didn't have their voicemail put in place thoroughly". Even when this have been the situation, it might have been handled in different ways. Not quarter-hour later, One more representative sitting down 10 feet clear of me on the front desk manufactured strategies for the night, telling the individual on the other line to "not get far too light." While I go no judgement on any person's particular choice, possessing this discussion before a customer was really unprofessional. She also arrived off very irritated and as if she couldn't be bothered when it arrived time for me to buy the windshield wipers.
If Anytime the repair spreads and or you are sad Together with the repair; the shelling out party will likely be reimbursed the entire repair volume, when you paid out for your repair from pocket, that quantity is going to be credited towards the total substitution within your windshield. Make sure you Be at liberty to Get hold of us at mobile phone 800-800-2727 or go to our website at safelite.com to acquire a selling price estimate. We hope this info was beneficial and we recognize your being familiar with. Read much more Jeff T. Cypress Village, Irvine, CA
Sarah W. mentioned "We had Jose arrive out yesterday early morning to replace my spouse's windshield following a rock popped up over the toll road and caused a sizable adequate crack that repair was not an alternative.
Cathy K. explained "Felipe and his man have been great!!!! I asked for a quotation Saturday night time plus they came at 8am the following early morning.
If at all possible I would give them zero stars! I essential my windshield changed and picked Safelite with the career. Their customer support Associates are certainly Skilled...But check here there cell support is the alternative my appointment was from 3-5pm and also the cellular technician decides to call me at five:fifteen to reschedule.
The 3 stars is as a result of incontrovertible fact that I waited for about 2 hrs. My appointment was at ten am, but I didn't depart until eventually about noon. The factor that upsets me is that they failed to even get started working on the car until eventually about 1115 am. I study by other critiques they usually complimented this spot on ending the do the job quickly.
Updated review I received a adhere to up get in touch with from your cashier practically an hour just after I posted the review. He asked how the services went and I stated it was ok at the moment. He requested if there was anything else I needed to discuss. Then it strike me. He browse the yelp evaluate. I laughed and requested him if the decision was as a result of yelp overview which he admitted it had been. I discussed to him how annoying it had been to own to go back 3 days inside a row and obtained this kind of poor attitudes from his employees.
Rated five from five by Dagnytags from Top quality position with consideration to detail. I'd a rather substantial crack in my windshield that continued to mature since the time's transformed. It started to make my passengers feel a tad uneasy.
I've a rare car more info or truck (first Honda Perception) so they didn't have my windshield in inventory However they received one particular in 2 hrs. They have been precise of their estimate of if the windshield might be accessible.
Having said that, signing for "permission" and afterwards a few minutes later obtaining an electronic mail alerting me check here that I concur With all the observed damages was surprising and awkward. I come to feel It will be much more conducive to very good shopper care being more sincere with the things they are signing and to point out this record prior to possessing them indicator.